Expert Auto Care
You Can Trust

"Took my truck over there during the summer. Dropped it off told them what needed to be done and told them no hurry as my wife and I have a couple other vehicles to drive. I really didn't need the truck so no problem if it took a month or so to get it back. Three months later I hadn't heard a peep from them. Tried calling back and no answer. Phone was either busy(off the hook) or no one answered. I finally did get in touch with the woman that takes their calls. I asked her how the truck was going, I haven't heard from you guys. She proceeded to tell me that they hadn't even looked at the truck yet. I said why not?!?! She said they were really busy and short handed, and a couple other excuses. She then proceeded to tell me they had lost the paper where they had diagnosed the problems with the truck, so needed me to tell her again what it needed. Mind you I had a list, nothing major but a list of stuff I wanted them to do. After we got that figured out she proceeded to tell me she would talk with the boss, the guy that owned the shop and call me back. I never got a call back. After another month or so I called again. Same result. Nobody answering the phone. After a couple days of trying I did talk to the woman again. Oh, and they don't have an answering machine, probably a good thing because of the messages I was going to leave. Anyway, she told me once again they didn't even look at my truck. I said make sure my tires are inflated and my battery isn't dead. I'm coming to get the truck. I got to the shop, got my keys walked to my truck and noticed one side of the hood was popped up a little bit. Wasn't there before I dropped it off. I popped the hood and they had left one of my LED fog lamp bulbs laying in the hood track. It wasn't closing properly. I removed it and was pissed but decided just to get the hell out of there. I had one fog lamp out and they were going to replace it, so they must have started working on the list of stuff that needed done. I get the truck home and park it. A couple days of the truck being home I decided to take it out for a drive. I moved the truck and noticed oil under the rear end of the truck. The truck didn't leak a drop of anything before I took it there. It was coming from the rear end. That was something else that was on the list for them to look at and diagnose. I dropped the truck off the beginning of August and picked it back up the end of November and it is in worse shape than it was when I took it there. I will never recommend this shop to anyone for any reason. Good luck if decide to choose Griffs auto. May the Lord be with you."

"Called Griff's for a last minute installation of spark plugs on my pick-up. I only had a small window of time to get the work done, and needed to be extremely mindful of my budget. Griff's worked with me on price, and got my truck in right away. They are reasonable and will not try to upcharge you and take advantage. With all of the different garages out there, I would sincerely recommend working with Griff's for honest business at a reasonable price. You won't be haggled, delayed, or over-charged. Great experience!"